Redwood City Branch

1. Online at https://www.tcbk.com/resources/reorder-check
2. Visit your local branch
3. Give us a call at 1-800-922-8742
4. If you have online banking you can submit a check order via secure email.

When ordering new checks please make sure we have your correct address on file. We will also need any changes that you would like made to the information listed on the checks from your previous order, the number in which your new checks should begin, and the number of boxes you would like to order. Check orders can take 10-14 business days from the order date to be delivered.

1. Click Add a Company or Person to Pay.
2. Please type in the name of the company or person you would like to pay.
3. Click Search. If the company is stored in our system, an icon with your biller’s name will be listed below the search window.
4. Please click on the name/icon provided, enter and confirm your account number, and click Add Bill. If your biller is not stored in our system continue to step 5.
5. Please click Enter the Info for (biller’s name). Here you will need to input the biller’s information including account number, address, and phone number. Once finished, click Add Bill.

Please click Enter the Info for (biller’s name). Here you will need to input the biller’s information including account number, address, and phone number. Once finished, click Add Bill.

1. To pay the bill, you simply need to click on the red Bill Due icon located to the left of the payee name on the Payment Center page.
2. Click the Pay Bill option to the right of the bill thumbnail, a new window will pop up. (If there is an arrow to the right of the bill due information that means there are older bills that need to be paid. Click on the arrow to access older bills to pay.
3. Select a payment method, and then click the Pay
4. Bill button. The Past Due Bill Reminder will instantly disappear.

1. Click on Accounts Tab
2. Click on Account Activity Directly below Accounts Tab
3. Scroll to the bottom of the page
4. Viewable checks have thumbnails of a check image under the Check Number column
5. Left click on the thumbnail to view the image.
6. If the image doesn't appear our pop-up blocker might be the issue.
7. Give us a call if you would like assistance with your pop-up blocker.

View Statements Online

1. Click on the Accounts Tab.
2. Click on the Online Statements tab below and to the right of the Accounts Tab.
3. Choose the Account from the drop down list you would like to view. *Only Checking and Savings Accounts are viewable.
4. Choose the statement end date for the statement you want to view from the drop down list.
5. Click on view statement. If the statement doesn't open your pop-up blocker may be stopping it.
6. Give us a call if you would like assistance with your pop-up blocker.

• Online Internal Fund Transfers
• Daily transfer limit = $500,000.00

Transfers from the following accounts are not allowed:

• UTTMA accounts (Uniform Transfers to Minors Act)
• Owner of an account to a personal account in which they are not an owner.
• Power of Attorney (POA) agent of an account to their own account or vice versa.
• Custodian of an account to their own personal account or vice versa.

Online Transfer cutoff time is 9:30pm Monday - Friday. Transfers after Friday at 9:30pm will be processed on the next business day.